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Privacy Policy


By using the services and viewing this site (the “Site”) provided by WorldWide Logistics (the “Company”), you are acknowledging that you have reviewed and consent and agree to the terms of this Privacy Policy, and related Terms of Use available at https://www.worldwide-logistics.com/terms-of-use

This Privacy Policy is designed to explain what personal information is collected, and how it is used or shared, from users of this Site and users of Company's services.  This personal information includes data collected: from your use of this Site. We will follow this Privacy Policy in accordance with applicable law.  

If you are a resident of certain states, including California, you may have additional rights pursuant to that state's laws. Those rights are described later in this Privacy Policy and shall apply to you solely to the extent required by applicable law.

1. COLLECTION OF PERSONAL INFORMATION

Company may collect, maintain, process, and use certain personal information about you from sources identified in this Privacy Policy.  For the purposes of this Privacy Policy, “personal information” may be considered any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.  Personal information does not include aggregated or de-identified information, or information that is available from public sources.  The definition of “personal information” may vary depending on the applicable law.

SOURCES OF COLLECTION

You: Company may collect personal information voluntarily provided by you to Company either offline or to the Company digitally, including through the Site and forms on the Site, mobile application, or other related voluntary provisions of personal information from you to Company.

Automated and Cookies:  Company may also receive certain personal information from you related to your use of the Site.  We may use technologies, including but not limited to Cookies, that collect and store certain data about the use of the Site by you and other users on an aggregate or anonymous basis, including but not limited to selections you make on the Site, features you use, preferences you set, general physical location, and other information collected as further described in this Privacy Policy. We may also automatically log information relating to your online activity data including, but not limited to, the date and time of your visit to the Site, information about activity on the Site including specific links clicked or specific webpages of the Site accessed, duration of access, searches on the Site, and other related information. This information may be non-identifying. If information collected regarding your usage of the Site is associated or linked with your Personal Information, we will treat such usage information as Personal Information. You may be able to use your device or certain browser or application settings to disable automated collection.

CATEGORIES OF INFORMATION COLLECTED

The categories described below explain the Personal Information we may have collected over the past twelve (12) months, or may collect in the future, about you, depending on your use of the Site or the Company's services:

NON-SENSITIVE PERSONAL INFORMATION

Category

Examples

Identifiers

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers.

Communications

Your communications, including e-mails, Site submissions and messages, with us.  

Internet Activity

Information relating to your use of the Site, including IP address, cookies, device information, and other related information.  

 

2. USE OF INFORMATION

We may use the personal information collected from you for the following purposes:

  • Improve Site and Service Quality
    • For users of the Site, we may collect personal information to operate and manage the services to be provided.
    • We may use your personal information to improve the quality of services provided, including data analytics, tracking, and increasing efficiencies.
    • We may collect information relating to your use of this Site to improve the Site, and for research and analytics purposes.
  • Service Inquiries and Business Transactions
    • We may collect other personal information that you voluntarily provide to communicate with you regarding business inquiries.
    • Other business-related purposes not expressly listed herein which are related to the business purposes of your relationship with Company and are reasonably necessary and proportional for achieving the purpose of your business with Company.
  • Legal Compliance
    • Compliance with applicable laws.
    • Compliance with subpoenas, litigation hold memorandums, or prospective litigation.

3. SALE, SHARING, OR DISCLOSURE OF PERSONAL INFORMATION

Company does not knowingly or intentionally sell or share your personal information.

4. DATA RETENTION POLICY

Company will retain your personal information, including sensitive personal information for no longer than is reasonably necessary for the purposes stated in this Privacy Policy including for legitimate business purposes unless otherwise required or permitted by law.

If you are involved in any litigation related to the Company, then the Company reserves the right to preserve your information.  After the time dictated by law or when the business purpose is fulfilled, the data will be deleted, unless otherwise required to be retained for legal, compliance, or operational reasons.  Historical data will be archived according to the timelines set forth by federal law and used for historical report, analysis, and compliance purposes after which it will be deleted in accordance with our data destruction policy.

5. PROTECTION AND SECURITY 

We have implemented commercially reasonable measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.  No business, including Company, can guarantee the security of your information.  You should take all measures to protect your own personal information, including keeping your passwords and login information secure.

6. CHILDREN NOT INTENDED USERS OF SITE OR SERVICES

Our Site and related services are intended for adults. If you are under the age of sixteen, disconnect from the Site immediately and cease use of the services. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and think your child under sixteen has given us information, please email us at the e-mail address listed at the end of this Privacy Policy. Please mark your inquiries “COPPA Information Request.” To the extent that Company receives any information for children under the age of sixteen, Company shall follow all applicable laws and will not sell such data.

7. UPDATES TO PRIVACY POLICY

We may update this Privacy Policy from time to time, and for any reason.  We encourage you to regularly visit this Privacy Policy to stay informed regarding any updates or changes to the Privacy Policy.  Your continued use of the services and Site indicates your acceptance of the modified Privacy Policy.  If you do not accept the Privacy Policy, discontinue use immediately.

This Privacy Policy has last been updated on [October 6, 2024].

8. STATE RIGHTS

Company may collect certain personal information as defined in the California Consumer Privacy Act of 2018 (the “CCPA”) and amended by the California Privacy Rights Act effective January 1, 2023 (the “CPRA” and referred to interchangeably with the CCPA).  This Section 8 details Company’s collection of your personal information, and your rights under the CCPA.  It may also detail rights provided under equivalent laws in other states.  For avoidance of doubt, the rights stated in this Section shall only apply to California residents, or to residents of other states with equivalent rights, and solely to the extent that these rights are applicable.

California residents have the right to make the following requests regarding their rights under the CCPA to covered businesses.  Information regarding how you can utilize your rights is contained in Section 9 of this Privacy Policy.  These rights include:

  • Right To Know About Collection, Disclosure or Sale of Personal Information: You have the right to know what personal information Company has collected about you as further detailed in Sections 1-3 of this Privacy Policy. Specifically, you may request:
  1. The categories of personal information we have collected about you.
  2. The categories of sources from which the personal information is collected.
  3. The business or commercial purpose for collecting, selling, or sharing personal information.
  4. The categories of third parties to whom we disclose personal information.
  5. The specific pieces of personal information we have collected about you.
  • Right to Deletion of Personal Information: You have the right to request that Company delete certain information we have collected from you.
  • Right to Opt-Out of the Sale or Sharing of Personal Information: You have the right to opt out of the sale or sharing of certain personal information. However, Company does not knowingly sell your Personal Information or share your Personal Information other than as described in Section 2.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for the exercise of privacy rights conferred by the CCPA.
  • Right to Correct Personal Information: You have the right to correct inaccurate information that we maintain about you.
  • Right to Opt-Out of Automated Decision Making: You have the right to opt out of automated decision making under certain circumstances.
  • Right to Limit Use and/or Disclosure of Sensitive Personal Information: Under certain circumstances, you have the right to limit the use or disclosure of sensitive personal information by Company. Company does not use your sensitive personal information except for defined business purposes.

Company does not necessarily take any actions or collect any data from you in a manner that implicates your CCPA rights.

9. EXERCISING YOUR STATE RIGHTS STATED IN SECTION 8

You, or an authorized agent, may submit requests to Company by the following methods:

  • Email: privacy@worldwide-logistics.com
  • Mail: WorldWide Logistics, Inc.

Attn: Legal
12400 Meredith Drive
Urbandale, IA 50323

After confirming receipt of your request, we'll contact you if we need more information to verify it.  We will use commercially reasonable efforts to verify any request and will request further information to the extent necessary to verify or investigate a request.  Before we can act on a request from your authorized agent, we may require verification of your identity and proof from the authorized agent that they can act on your behalf. We may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.

If we can't verify a request from you or an authorized agent, we may deny it.  We will use commercially reasonable efforts to respond to you in the amount of time required by the CCPA.

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